- Emotion-focused methods
- CBT and skills work
- Practical goal setting
About Toya
Toya Carroll is an LPC, LCPC with 15 years of clinical experience based in Illinois. She helps people manage stress and anxiety, work through relationship concerns, cope with trauma and abuse, and process grief and loss. Her practice also addresses mood disorders, panic, social anxiety, workplace stress, and practical problems like money and communication issues.
Toya uses clear, conversational methods in sessions. She listens for the emotions behind difficult moments and helps people name and respond to those feelings. She blends Emotionally-Focused Therapy with Client-Centered and Cognitive Behavioral tools to address both emotional patterns and day-to-day thinking and behaviors.
Sessions often include exploring what people feel in the moment and trying simple experiments between meetings. She may use motivational interviewing to help clarify goals and solution-focused techniques to identify small, concrete steps forward. The focus stays on what the person wants to change and what feels achievable.
Toya’s approach aims to make emotional experience easier to understand. She works at a calm pace and checks in about goals and progress. Clients leave with practical strategies for handling anxiety, improving communication, or managing mood shifts.
Her background includes years of work with adults facing life transitions and stressors tied to caregiving, divorce and separation, guilt, and post-traumatic reactions. People who need straightforward help naming strong feelings and taking realistic next steps often find this approach useful.
How her approaches translate to online sessions
Emotionally-Focused Therapy (EFT) focuses on identifying and naming strong emotions and the interaction patterns they drive. It helps people understand how feelings shape reactions and relationship patterns, and can be useful for those who struggle to put emotions into words.Client-Centered Therapy emphasizes listening and reflecting what the person is feeling so they can explore their own solutions. Cognitive Behavioral Therapy (CBT) looks at thoughts and behaviors that maintain anxiety or low mood and teaches practical skills to change them.
Choosing the right approach is part of the work. She will collaborate with each person to decide which methods fit their goals and preferences. That might mean using EFT to map emotional patterns, then adding CBT tools for day-to-day coping, or using motivational interviewing to set clear steps.
Confirm current session formats before booking since the profile does not list specific options. Online sessions can make it easier to fit therapy into a busy schedule, reduce travel time, and allow shorter check-ins when needed. They can also let people use sessions during a work break or when they prefer not to be on camera, depending on available formats.
Areas of expertise
Primary focus
Additional focus areas
Therapeutic approaches
Experience
15+ years
Listed in
Illinois, California, Missouri
Languages
English
Frequently asked questions
What concerns does she address?
She works with stress, anxiety, relationship concerns, trauma and abuse, grief, and depression. She also focuses on caregiver stress, communication problems, divorce and separation, and workplace issues.
How would you describe her therapeutic style?
She combines Emotionally-Focused Therapy with Client-Centered and Cognitive Behavioral approaches. Sessions focus on naming emotions and trying concrete steps to change patterns.
How much experience does she have?
She has 15 years of professional experience working with adults on mood, anxiety, trauma, and relationship concerns.
What are her credentials and where is she licensed?
She holds LPC and LCPC credentials and is based in Illinois. The profile lists MO LPC and IL LCPC as credential details.
Which languages are supported?
Sessions are offered in English.
Can international clients work with her?
International clients are not currently accepted.
How are sessions arranged and paid for?
Cost varies with location and sessions use a subscription model that can be canceled at any time.
How do I begin working with her?
Click the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.