- Emotionally-Focused Therapy
- Cognitive Behavioral Therapy
- Mindfulness techniques
About Shannon
Shannon Madden is an LPC (Licensed Professional Counselor) in Arizona with 26 years of clinical experience. She focuses on stress, anxiety, grief, depression, self-esteem, career concerns, trauma and abuse, sleeping problems, anger, bipolar challenges, compassion fatigue, and coping with life changes. Shannon presents herself plainly and directly, aiming to help people who are overwhelmed by strong emotions or big transitions.
Her background includes work as a crisis counselor for the Phoenix Fire Department and in hospital emergency rooms. She later worked with first responder and military populations on PTSD and related concerns and served as Director of Psychological Health for the Arizona Army National Guard. More recently she worked in intake and assessment at a behavioral health hospital and for Arizona's state crisis system.
In sessions she often uses Cognitive Behavioral Therapy, linking thoughts, emotions, and behaviors through practical exercises and worksheets. She also draws on Emotionally-Focused Therapy to look at emotional patterns, and uses mindfulness and motivational interviewing techniques when helpful. Shannon sometimes explains neurobiology to show how changes in thinking and behavior affect the brain.
Her style can include some light humor up front to ease tense moments and make it easier to get started. She has focused experience helping people recover from traumatic events and navigate life changes like career shifts, retirement, and relationship endings. Her history includes both clinical roles and leadership positions in military and crisis services.
Shannon holds a Master of Counseling and a Master of Arts in Organizational Management from the University of Phoenix, and a Bachelor of Science from Northern Arizona University. She completes continuing education hours as required to maintain her LPC.
How Shannon uses EFT, CBT and client-centered work online
Shannon commonly combines Emotionally-Focused Therapy (EFT) with Cognitive Behavioral Therapy (CBT) and client-centered techniques. EFT focuses on identifying and naming strong emotions and the patterns that keep them active. It can be useful for people who get stuck in recurring emotional responses and want to understand those patterns better. CBT looks at the links between thoughts, feelings, and behaviors and uses exercises and worksheets to change unhelpful thinking. It is often used for anxiety, depression, and stress. Client-Centered Therapy emphasizes listening and creating a straightforward, respectful space where the person leads the pace and topics.Choosing an approach is a shared process. The therapist will work with each person to figure out which combination of methods fits their goals and preferences. That collaborative decision can shift over time as needs evolve and as different techniques are tried in session.
The practical benefits of online work include easier scheduling and less travel, which can make it simpler to fit sessions into a workday or caregiving routine. Online sessions can also allow for shorter check-ins when needed or options that reduce the need to be on camera. Confirm the current session formats before booking so you know which options are offered for appointments.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
26+ years
Listed in
Arizona
Languages
English
Frequently asked questions
What kinds of problems does she address?
She works with stress, anxiety, grief, depression, self-esteem, trauma and abuse, sleeping problems, anger, bipolar issues, compassion fatigue, career and life changes, and related concerns.
What is her therapeutic style?
She uses Cognitive Behavioral Therapy and Emotionally-Focused Therapy alongside mindfulness and motivational interviewing. Sessions often include practical exercises and worksheets to identify unhelpful thoughts and behaviors.
How much experience does she have?
She has 26 years of experience working in crisis settings, hospitals, military programs, and behavioral health services.
What credential does she hold and where is she licensed?
She is an LPC, which stands for Licensed Professional Counselor, and is licensed in Arizona.
Which languages are supported for sessions?
Sessions are offered in English.
Does she take clients from other countries?
She does not accept international clients at this time.
How much do sessions cost?
Cost varies with location; sessions use a subscription that can be canceled at any time.
How do I begin working with her?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.