- Addictions support
- Grief and loss
- Attachment issues
About Mark
Mark Callaway is a BACP-registered counsellor practising in the United Kingdom with 15 years of clinical experience. He works with adults on issues such as addiction, trauma, relationship patterns, grief, depression, anxiety and neurodivergence. He also supports people facing life transitions and stresses related to work, parenting and chronic illness.
Mark draws on Emotionally-Focused Therapy alongside Acceptance and Commitment Therapy and Cognitive Behavioural Therapy. Sessions focus on understanding emotional patterns and how they shape relationships and behaviour. He uses straightforward conversation to help people name painful feelings and find practical steps forward.
His background includes work across community mental health, residential childcare, safeguarding, domestic abuse services and substance misuse settings. He has collaborated with GPs, hospitals, schools and social care teams in complex cases. That experience informs how he plans sessions and coordinates with other professionals when needed.
Mark offers both shorter and longer courses of counselling and adapts the pace to what each person needs. He has worked with adults and with young people and children from age seven in other roles, and he brings that experience into assessments and treatment planning. Evening appointments are commonly used to fit around work and family commitments.
Practical session options have included face-to-face meetings, walking therapy, video, telephone and instant messaging. Prospective clients are asked to confirm current session arrangements before booking so the format matches their needs.
How his approaches translate to online work
Emotionally-Focused Therapy focuses on identifying and working with emotions that hold relationship and personal patterns in place. It helps people name and shift painful emotional responses and understand how those responses affect behaviour and connection. Acceptance and Commitment Therapy (ACT) helps people notice their thoughts and feelings without getting stuck in them, and then choose actions that reflect their values. Cognitive Behavioural Therapy (CBT) looks at links between thoughts, feelings and behaviours and offers practical approaches to change unhelpful patterns.Finding the right therapeutic approach is a collaborative process. The therapist will discuss goals and preferences, try different ways of working and agree what feels most useful. Clients and the therapist decide together whether to emphasise EFT, ACT or CBT as the work progresses.
Practical benefits of working online include fitting sessions into busy days and reducing travel time. Online sessions can make it easier to attend evening appointments or to have shorter check-ins during a work break. The biography lists several formats he has used, including video, telephone and instant messaging, but prospective clients should confirm which formats are currently offered before booking. Registered or accredited professionals and therapists commonly adapt techniques so they work well in remote formats and to match each person's needs.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
15+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of concerns does he help with?
Mark works with addiction, trauma and abuse, relationship issues, grief, depression, anxiety and related stresses. He also supports people with neurodivergence, parenting strain and chronic illness concerns.
How would you describe his therapeutic style?
He uses Emotionally-Focused Therapy together with Acceptance and Commitment Therapy and Cognitive Behavioural Therapy. Sessions aim to identify emotional patterns and combine understanding with practical steps.
How much experience does he have?
He has 15 years of clinical experience and over 18 years working with complex trauma in various settings. That background informs his work with people in crisis and with long-term difficulties.
What are his credentials and where does he practise?
He is a registered member of the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Can international clients work with him?
International clients are not currently accepted; he works with people based in the United Kingdom.
What session formats are used?
Historically he has provided face-to-face work, walking therapy, video, telephone and instant messaging. Please confirm the current session options before booking.
How do fees and getting started work?
Fees vary with location and sessions run via a subscription that can be cancelled at any time. To begin, select the See online therapy options button, complete a short matching questionnaire and schedule a first session.
Profile details come from information the therapist supplied to BetterHelp. Credential and registration rules differ between the United States, the United Kingdom and Australia.